Shipping Policy

Countries and regions
rosydoll can ship single item samples or large orders worldwide. You'd better note the import tax conditions in your country before ordering. The following appendix on the page is a list of different countries we can deliver our products to:
Shipping methods
We support the following shipping courier. We will arrange the best courier based on your choice of shipping method and shipping address.

Shipping costs
We provide economic parcels, standard transportation and expedited transportation. Different countries and different weight segments have different logistics costs and transportation times. The address page in the purchase process contains detailed instructions on prices and shipping times. We have regular or long-term free shipping activities. During the event, orders that meet the event conditions can enjoy the services.
For non-free shipping items or rush orders, in these two conditions, you need to pay extra shipping costs. However, the costs may differ based on the following factors:
Weight and dimensions of the package.
We offer buyers special shipping discount sometimes, please pay attention to our website activities. You can get extra FREE SHIPPING rewards on shipping when you buy multiple items or spend a certain amount.
Delivery time
Processing time
In stock items will be shipped within 24-72 hours. Out of stock items will be shipped based on different processing time. You can check it from the product page. The time we are talking about is a working day and it may be delayed if we meet the holidays.
* Different processing times apply for different items. You can check the processing time from the product page. Once you place your order, you can check the shipping information of your order from the online order status page. We will also inform you via your registered email.
Delivery time
There are three key factors that will decide when you will receive your items.
1) Shipping method.
2) Items in stock will be shipped out in 24-72 hours. You can check it from the product page. 3) Some unavoidable reasons:
We will ship the item according to your requests, but we can't assure you exactly how many days you can receive this item. There are many factors that may cause your item to be delayed, e.g. holiday season, bad weather, strikes and wars, etc.
Order Tracking
About the order status and shipping information of your package, you can refer to "My Account" on our website and then click "My Orders", you can see all the detailed information of your order. You can also check directly with this link: https://www.rosydolls.com/account
Note for taxes:
For most countries, our customers do not need to pay import tax, duty or VAT (Value Added Tax). However, for some limited countries (especially for some European countries like Germany, Italy, UK and Canada etc.) you may need to pay duty or VAT according to your countries' levy rules.
We are excited to offer international shipping to most destinations worldwide. The super saver option will take 7 to 30 business days and the fastest delivery will take 2 to 5 business days with an additional 3-5 business days of processing time for each order.